These Terms & Conditions govern your use of the juan363 platform. Please read them carefully before registering or placing any wagers. By accessing juan363, you agree to be bound by these terms in full.
Last Updated: January 1, 2026A quick summary of the most important rules that apply to all juan363 players. Full details are in the sections below.
You must be at least 21 years of age to register and play on juan363. This is a strict requirement under Philippine gaming regulations. Age verification is mandatory for all accounts.
Each player is permitted to hold only one active juan363 account. Duplicate accounts are a violation of these Terms and may result in immediate suspension and forfeiture of balances.
All deposits, wagers, bonuses, and withdrawals on juan363 are processed in Philippine Peso (PHP). No foreign currency transactions are accepted on the platform.
All promotional bonuses are subject to wagering requirements before withdrawal. Bonus terms are published on the relevant promotion page and form part of these Terms & Conditions.
You are solely responsible for maintaining the confidentiality of your login credentials. juan363 will never ask for your password via email, chat, or phone. Report any suspected breach immediately.
Fraud, collusion, use of automated betting software, and any attempt to exploit platform vulnerabilities are strictly prohibited and will result in permanent account termination.
Important Notice: These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "you") and juan363 ("Platform", "we", "us", "our"). By creating an account, making a deposit, or placing any wager on the juan363 platform, you confirm that you have read, understood, and agreed to these Terms in their entirety. If you do not agree to any part of these Terms, you must not use the juan363 platform.
1.1 These Terms & Conditions govern all use of the juan363 website, mobile platform, and any related services (collectively, the "Platform"). By accessing or using any part of the Platform, you agree to be bound by these Terms.
1.2 juan363 reserves the right to update, modify, or replace any part of these Terms at any time. Changes will be communicated via a notice on the Platform and/or by email to your registered address. Your continued use of the Platform following the posting of any changes constitutes acceptance of those changes.
1.3 These Terms should be read in conjunction with our Privacy Policy and Responsible Gaming Policy, both of which are incorporated herein by reference and form part of the overall agreement between you and juan363.
1.4 In the event of any conflict between these Terms and any specific game rules, promotion terms, or other supplementary policies published on the Platform, the more specific document shall prevail with respect to the subject matter it addresses.
2.1 Age Requirement. You must be at least twenty-one (21) years of age to register an account and participate in any gaming activity on the juan363 Platform. This requirement is mandated by Philippine gaming regulations and is strictly enforced. juan363 reserves the right to request proof of age at any time and to suspend or close any account where the age requirement cannot be verified.
2.2 Geographic Eligibility. The juan363 Platform is intended for use by residents of the Philippines. It is your sole responsibility to ensure that your use of the Platform is lawful in your jurisdiction. juan363 makes no representation that the Platform is appropriate or available for use in locations outside the Philippines.
2.3 Excluded Persons. The following persons are not eligible to register or maintain an account on juan363:
2.4 Capacity. By registering, you represent and warrant that you have full legal capacity to enter into a binding agreement and that you are not subject to any legal disability that would prevent you from doing so.
3.1 Single Account Policy. Each player may hold only one (1) registered account on the juan363 Platform. The creation of multiple accounts by a single individual is strictly prohibited and constitutes a material breach of these Terms. juan363 reserves the right to close all duplicate accounts and to void any winnings or bonuses associated with them.
3.2 Accurate Information. You must provide accurate, complete, and current information when registering your account. This includes your full legal name, date of birth, Philippine mobile number, and a valid email address. You are obligated to update your account information promptly if any details change.
3.3 Know Your Customer (KYC) Verification. juan363 is required to verify the identity of all players as part of its compliance obligations. You will be required to submit one or more of the following documents:
3.4 Verification Timeline. KYC verification is typically completed within twenty-four (24) hours of document submission. Until verification is complete, withdrawal limits may apply. juan363 reserves the right to withhold withdrawals pending satisfactory completion of the verification process.
3.5 Account Security. You are solely responsible for maintaining the confidentiality of your username and password. You must not share your login credentials with any third party. juan363 will not be liable for any loss or damage arising from unauthorized access to your account resulting from your failure to keep your credentials secure. You must notify juan363 immediately if you suspect any unauthorized use of your account.
4.1 Accepted Payment Methods. juan363 accepts deposits and processes withdrawals via the following Philippine payment methods: GCash, PayMaya, BPI (Bank of the Philippine Islands), BDO (Banco de Oro), and Metrobank. All transactions are processed in Philippine Peso (PHP).
4.2 Minimum Deposit. The minimum deposit amount is published on the Cashier page of the Platform and may be updated from time to time. Deposits below the stated minimum will not be credited to your account.
4.3 Withdrawal Processing. Withdrawal requests are processed within the timeframes published on the Cashier page. GCash and PayMaya withdrawals are typically processed within five (5) minutes during business hours. Bank transfers to BPI, BDO, and Metrobank may take one (1) to three (3) business days depending on the receiving bank's processing schedule.
4.4 Withdrawal Conditions. Withdrawals are subject to the following conditions:
4.5 Transaction Fees. juan363 does not charge fees on standard deposits or withdrawals. However, your payment provider may apply their own transaction fees, which are outside juan363's control.
4.6 Dormant Accounts. An account that has had no login activity for a period of twelve (12) consecutive months may be classified as dormant. juan363 reserves the right to apply an administrative fee to dormant accounts in accordance with the fee schedule published on the Platform. Players will be notified before any dormancy fee is applied.
5.1 juan363 offers various bonuses and promotions to eligible players, including but not limited to welcome bonuses, reload bonuses, free spins, cashback offers, and VIP rewards. All promotions are subject to specific terms and conditions published on the relevant promotion page.
5.2 Wagering Requirements. Bonus funds are subject to wagering requirements before they can be converted to withdrawable real-money balances. The applicable wagering multiplier, eligible games, and time limits are specified in the individual promotion terms. Failure to meet wagering requirements within the stated period will result in the forfeiture of the bonus and any associated winnings.
5.3 Bonus Eligibility. Bonuses are available to eligible players only. juan363 reserves the right to determine eligibility at its sole discretion. Players who have self-excluded or set deposit limits may not be eligible for certain promotional offers.
5.4 Abuse of Promotions. Any attempt to abuse, exploit, or circumvent the terms of any promotion — including but not limited to the use of multiple accounts, coordinated play, or systematic exploitation of bonus mechanics — will result in the cancellation of the bonus, forfeiture of associated winnings, and may result in account suspension.
5.5 juan363 reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice. Changes will not affect bonuses already credited to player accounts in good faith.
6.1 All games available on the juan363 Platform use certified Random Number Generator (RNG) technology to ensure fair and unpredictable outcomes. Live dealer games are conducted by trained dealers in real time and are subject to the rules of the respective game.
6.2 Game-Specific Rules. Each game on the Platform is governed by its own set of rules, which are accessible within the game interface. In the event of a discrepancy between the game rules and these Terms, the game-specific rules shall prevail with respect to gameplay mechanics.
6.3 Technical Malfunctions. In the event of a technical malfunction, disconnection, or system error during gameplay, juan363 reserves the right to void the affected round and return the wager to the player's account. juan363 is not liable for any losses arising from technical issues beyond its reasonable control.
6.4 Bet Limits. Minimum and maximum bet limits apply to all games and are displayed within the game interface. juan363 reserves the right to adjust bet limits at any time.
6.5 Sports Betting. All sports bets are subject to the Sports Betting Rules published on the Platform. juan363 reserves the right to void bets placed on events affected by match-fixing, corruption, or other integrity concerns, in accordance with applicable regulations.
7.1 The following activities are strictly prohibited on the juan363 Platform. Engaging in any prohibited conduct may result in immediate account suspension, permanent termination, forfeiture of all balances, and referral to the appropriate authorities:
7.2 juan363 cooperates fully with Philippine law enforcement authorities and regulatory bodies, including PAGCOR, in the investigation of any suspected illegal activity conducted through the Platform.
8.1 juan363 is committed to promoting responsible gaming practices across all aspects of the Platform. We believe that gambling should be an enjoyable form of entertainment, and we take our duty of care to players seriously.
8.2 Age Verification. As stated in Section 2, all players must be at least 21 years of age. juan363 employs robust age verification procedures and will suspend any account where there is reasonable suspicion that the account holder does not meet the minimum age requirement.
8.3 Player Protection Tools. The following responsible gaming tools are available to all registered players via the Account Settings section of the Platform:
8.4 juan363 operates in accordance with the PAGCOR responsible gaming framework. Players who require additional support are encouraged to seek assistance from qualified organizations.
8.5 For more information on responsible gaming practices, please visit our dedicated Responsible Gaming page.
9.1 All content on the juan363 Platform, including but not limited to text, graphics, logos, icons, images, audio clips, game software, and the overall design and layout of the Platform, is the property of juan363 or its content suppliers and is protected by applicable intellectual property laws.
9.2 You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform for personal, non-commercial entertainment purposes only. This licence does not include the right to:
9.3 The juan363 name, logo, and all related marks are trademarks of juan363. Unauthorized use of these marks is strictly prohibited.
10.1 To the fullest extent permitted by applicable Philippine law, juan363 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Platform, including but not limited to loss of profits, loss of data, or loss of goodwill.
10.2 juan363's total aggregate liability to you for any claim arising out of or relating to these Terms or your use of the Platform shall not exceed the total amount deposited by you into your account in the thirty (30) days immediately preceding the event giving rise to the claim.
10.3 juan363 does not warrant that the Platform will be uninterrupted, error-free, or free of viruses or other harmful components. The Platform is provided on an "as is" and "as available" basis.
10.4 Nothing in these Terms shall limit or exclude juan363's liability for fraud, gross negligence, or any other liability that cannot be excluded or limited under applicable law.
11.1 juan363 collects, processes, and stores personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference. By using the Platform, you consent to the collection and use of your personal data as described in the Privacy Policy.
11.2 juan363 implements industry-standard security measures, including 256-bit SSL encryption, to protect your personal and financial data. However, no method of transmission over the internet is completely secure, and juan363 cannot guarantee absolute security.
11.3 juan363 will not sell, rent, or otherwise disclose your personal data to third parties except as required by law, as necessary to provide Platform services (e.g., payment processors, KYC verification providers), or as described in the Privacy Policy.
11.4 For full details on how juan363 handles your personal data, please review our Privacy Policy.
12.1 juan363 reserves the right to amend these Terms & Conditions at any time. Material changes will be communicated to registered players via email and/or a prominent notice on the Platform at least seven (7) days before the changes take effect, except where immediate changes are required by law or regulatory directive.
12.2 Your continued use of the Platform after the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree to the amended Terms, you must cease using the Platform and may request account closure by contacting our support team.
12.3 The most current version of these Terms is always available on this page. The "Last Updated" date at the top of this page indicates when the Terms were most recently revised.
13.1 Governing Law. These Terms & Conditions shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions.
13.2 Regulatory Authority. juan363 operates within the PAGCOR regulatory framework. Any regulatory complaints may be directed to the Philippine Amusement and Gaming Corporation (PAGCOR) through its official channels.
13.3 Dispute Resolution. In the event of any dispute arising out of or in connection with these Terms or your use of the Platform, the parties shall first attempt to resolve the matter amicably through juan363's customer support channels. If the dispute cannot be resolved informally within thirty (30) days, it shall be submitted to the exclusive jurisdiction of the competent courts of Makati City, Metro Manila, Philippines.
13.4 Language. These Terms are written in English. In the event of any inconsistency between an English version and any translated version, the English version shall prevail.
14.1 If you have any questions, concerns, or complaints regarding these Terms & Conditions, please contact the juan363 support team through the following channels:
14.2 When contacting support regarding a legal or compliance matter, please include your registered account username and a clear description of your concern to help us respond efficiently.
14.3 juan363 aims to acknowledge all formal complaints within twenty-four (24) hours and to provide a substantive response within five (5) business days.
Now that you know the rules, join over 500,000 Filipino players on the platform built for you. GCash deposits, PHP payouts, 500+ games. Must be 21+ to play.
21+ only. Please play responsibly. PAGCOR-compliant platform.