At juan363, your privacy is not an afterthought — it is a core commitment. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights you hold as a player on our platform.
Last Updated: January 1, 2026Here is a quick overview of how juan363 handles your personal information. Full details are in the policy sections below.
All data transmitted between your device and the juan363 platform is protected by industry-standard 256-bit SSL encryption, the same technology used by major Philippine banks like BPI and BDO.
juan363 will never sell, rent, or trade your personal information to third-party marketers. Your data is used solely to operate your account and improve your gaming experience on our platform.
juan363 processes personal data in full compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations.
As a Filipino data subject, you have the right to access, correct, and request deletion of your personal data held by juan363, in accordance with the National Privacy Commission's guidelines.
juan363 uses cookies strictly for platform functionality, session management, and analytics. We do not use third-party advertising cookies. You can manage cookie preferences in your browser settings.
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by Philippine law and PAGCOR regulatory obligations.
Summary: juan363 collects personal data to operate your account, process transactions, verify your identity, and comply with Philippine regulatory requirements. We do not sell your data. We protect it with strong encryption. You have clear rights over your information. Read on for the full details.
1.1 juan363 ("we", "us", "our", "the Platform") is committed to protecting the privacy and personal data of all users ("you", "Player", "data subject") who access or use the juan363 online casino and sports betting platform at https://juan363.org.
1.2 This Privacy Policy ("Policy") describes how juan363 collects, uses, stores, shares, and protects your personal information. It also explains the rights available to you under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173, "DPA") and its Implementing Rules and Regulations ("IRR").
1.3 By registering an account, making a deposit, or otherwise using the juan363 Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein. If you do not agree to this Policy, you must not use the Platform.
1.4 This Policy should be read together with our Terms & Conditions, which are available at juan363.org/terms-conditions.
2.1 For the purposes of the Philippine Data Privacy Act of 2012, juan363 acts as the personal information controller ("PIC") in respect of the personal data it collects and processes in connection with the Platform.
2.2 juan363 has appointed a Data Protection Officer ("DPO") who is responsible for overseeing compliance with this Policy and applicable data protection laws. Contact details for the DPO are provided in Section 13 of this Policy.
2.3 Where juan363 engages third-party service providers to process personal data on its behalf (for example, payment processors and KYC verification providers), those providers act as personal information processors ("PIPs") and are bound by data processing agreements that require them to handle your data in accordance with this Policy and applicable law.
3.1 Registration Data. When you create a juan363 account, we collect: full legal name, date of birth, gender, nationality, Philippine mobile number, email address, and a username and password of your choosing.
3.2 Identity Verification (KYC) Data. To comply with PAGCOR requirements and anti-money laundering obligations, we collect copies of government-issued identification documents, including but not limited to: PhilSys National ID, passport, LTO driver's license, UMID, and proof of address (utility bill or bank statement).
3.3 Financial Data. We collect information necessary to process deposits and withdrawals, including GCash account numbers, PayMaya account details, and bank account information for BPI, BDO, and Metrobank transactions. We do not store full card numbers or CVV codes.
3.4 Transaction Data. We maintain records of all deposits, withdrawals, wagers, bonuses, and account balance changes associated with your juan363 account.
3.5 Technical Data. We automatically collect certain technical information when you access the Platform, including: IP address, device type and operating system, browser type and version, session duration, pages visited, and referring URLs.
3.6 Communications Data. We retain records of communications between you and juan363 customer support, including live chat transcripts, emails, and any feedback or complaints submitted.
3.7 Responsible Gaming Data. If you use our responsible gaming tools (deposit limits, self-exclusion, cooling-off periods), we record these preferences and apply them to your account as instructed.
4.1 juan363 uses your personal data for the following purposes:
5.1 juan363 processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:
6.1 juan363 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients only to the extent necessary:
6.2 All third-party processors engaged by juan363 are required to implement appropriate technical and organizational security measures and to process personal data only on juan363's documented instructions.
6.3 juan363 does not transfer personal data outside the Philippines except where necessary to provide Platform services and where appropriate safeguards are in place in accordance with NPC guidelines.
7.1 juan363 uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files stored on your device when you visit the Platform.
7.2 Types of Cookies We Use:
7.3 juan363 does not use third-party advertising or retargeting cookies. We do not share cookie data with advertising networks.
7.4 You can manage or disable non-essential cookies through your browser settings. Note that disabling certain cookies may affect Platform functionality.
8.1 juan363 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction:
8.2 In the event of a personal data breach that is likely to result in harm to affected data subjects, juan363 will notify the National Privacy Commission (NPC) within seventy-two (72) hours of becoming aware of the breach, and will notify affected players without undue delay, in accordance with the DPA and NPC Circular No. 16-03.
8.3 While juan363 takes all reasonable steps to protect your data, no method of electronic transmission or storage is completely secure. You are responsible for maintaining the confidentiality of your account credentials.
9.1 juan363 retains your personal data for as long as your account is active and for such additional periods as are required by law or necessary for legitimate business purposes:
9.2 Upon expiry of the applicable retention period, personal data will be securely deleted or anonymized in accordance with NPC guidelines.
10.1 Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by juan363:
10.2 To exercise any of the above rights, please contact our Data Protection Officer using the details in Section 13. We will respond to all verified requests within thirty (30) days. We may need to verify your identity before processing your request.
10.3 Please note that certain rights are subject to limitations where juan363 is required to retain or process data to comply with legal obligations, including PAGCOR regulations and AMLA requirements.
11.1 The juan363 Platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gaming regulations. juan363 does not knowingly collect personal data from persons under the age of 21.
11.2 If juan363 becomes aware that personal data has been collected from a person under 21 years of age, the account will be immediately suspended, all associated funds will be frozen pending investigation, and the personal data will be deleted in accordance with applicable law.
11.3 If you believe that a minor has registered an account on the juan363 Platform, please contact our support team immediately at [email protected].
12.1 juan363 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal requirements, or Platform features. The "Last Updated" date at the top of this page will be revised accordingly.
12.2 Where changes are material, juan363 will notify registered players via email and/or a prominent notice on the Platform at least seven (7) days before the changes take effect. Your continued use of the Platform after the effective date of any amendment constitutes acceptance of the revised Policy.
12.3 We encourage you to review this Policy periodically to stay informed about how juan363 protects your personal information.
13.1 If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, please contact the juan363 Data Protection Officer:
13.2 If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC) at [email protected] or through the NPC's official website.
13.3 juan363 aims to acknowledge all data privacy requests within twenty-four (24) hours and to provide a substantive response within thirty (30) calendar days of receipt.
Your data is safe, your transactions are encrypted, and your rights are protected. Join hundreds of thousands of Filipino players who trust juan363 for secure online gaming. Must be 21+ to play.
21+ only. Please play responsibly. PAGCOR-compliant platform.